Privacy Policy

OxeBox Technologies Pvt Ltd. ("OxeBox," the "Company," "we," "us," and "our,") respect the privacy of its users and are committed to protect them in all respects. The information about the user as collected by OxeBox is: (a) information or content supplied by users and (b) information of bill receipts automatically synced while transacting at any of our partner retail stores, restaurants, telecom, utility service providers. By using OxeBox or its services, they consent to collection, storage, and use of the personal information they provide for any of the services that we offer.

THE INFORMATION WE COLLECT

OxeBox collects user submitted account information such as name, email address, gender, age, location and mobile number to identify and send notifications related to the use of service by users. OxeBox also collects user submitted location information such as city, state, pincode, timezone and language. OxeBox also collects user submitted photos, reviews, comments, favourites, and ratings of entertainment listings, local businesses and service providers. Some information collected is not explicitly submitted by the user; we log the browser-type related information, IP address, requested URL, referring URL, and timestamp. Searched items, search results, ads clicked on, online or offline status of the application are also available with us. We use the information provided to us to enhance the functionality and improve the overall quality of our Services, and to deliver a personalized experience to our user while using our Services. We also use this information to display relevant advertising, provide support, communicate, and comply with our legal obligations.

HOW WE USE THE INFORMATION WE COLLECT

We use the information we collect from and about the user for a variety of purposes, including to: Process and respond to queries Understand users (what they do on our Services, what features they like, how they use them, etc.), improve the content and features of our Services (such as by personalizing content to their interests), and make special offers. Administer our Services and diagnose technical problems. Send communications that have been requested or that may be of interest to the users. Send questions from other users that the user may be able to answer if they have registered with OxeBox. Enable us to show ads that are relevant. Generate and review reports and data about, and to conduct research on, our user base and Service usage patterns. Administer contests and gaming Provide customer support. Provide notices about the account. Carry out our obligations and enforce our rights arising from any contracts entered into between the user and us. Notify about changes to our Services. Allow users to participate in interactive features offered through our Services. In any other way we may describe when they provide the information. For any other purpose with the user’s consent. We may also use information to contact the user about their own and third-party goods and services that may be of interest to them. If they do not want us to use their information in this way, they can check the relevant box located on the form on which we collect data and/or adjust user preferences in account profile. We may use the information we have collected to enable us to send relevant offers, paid and/or free from our retail outlets, supermarkets, pubs, bars, clubs, lounges and restaurant partners. Even though we do not disclose personal information for these purposes without the user’s consent, if they click on or otherwise interact with a paid offer, the advertiser may assume that they meet its target criteria.

HOW WE SHARE THE INFORMATION WE COLLECT

Information such as user’s full name, profile photo and any personally identifiable information they have included in their reviews may be shown to friends or other users primarily in conjunction with reviews and feedback they have contributed or shared their specific choices and preferences. If a person is a friend they can also see the user’s name or email address in their list of friends. In addition, we may sell reviews and feedback to third parties, in which case the user’s first name and last initial and any personally identifiable information they have included in their reviews may be shown to users of such third party websites. User’s full name and email address may also be used when they send an email notification to a friend (such as in an invitation, recommending an event or when sharing a review). We may also use email addresses to send updates or news regarding our site, but users may choose not to receive email of this type by accessing the "Account" tab of the app and updating their notification settings. Additionally, we use email addresses to contact users on behalf of their friends (such as when someone sends a personal message). Browser-type related information, IP address, requested URL, referring URL, and timestamp data help us diagnose problems with our server, administer OxeBox, and otherwise provide the highest possible level of service. In addition, we use this information to perform statistical analyses of user behavior and characteristics in order to measure interest in and use of the various areas of the site and to inform advertisers of such information as well as the number of users that have been exposed to, or clicked on, their advertising banners.

COOKIES

To improve the responsiveness of the sites for our users, we may use "cookies", or similar electronic tools to collect information to assign each visitor a unique, random number as a user identification (User ID) to understand the user's individual interests using the identified computer. Unless the users voluntarily identify themselves (through registration, for example), we will have no way of knowing who they are, even if we assign a cookie to their computer. The only personal information a cookie can contain is information the users supply. A cookie cannot read data off the hard drive. Our advertisers may also assign their own cookies to the user’s browser, a process that we do not control. Our web servers automatically collect limited information about the user’s computer connection to the Internet, including IP address, when they visit our app. (The IP address is a number that lets computers attached to the Internet know where to send data -- such as the web pages viewed.) IP address does not identify anyone personally. We use this information to deliver our web pages upon request, to tailor our site to the interests of our users, to measure traffic within our site and let advertisers know the geographic locations from where our visitors come.

LINK TO THIRD PARTY

OxeBox includes links to external links. Such links are governed by their respective privacy policies, which are beyond our control. Once a user leaves our servers, use of any information they provide is governed by the privacy policy of the operator of the site they are visiting. That policy may differ from ours. If a user can't find the privacy policy of any of these links via a link from the app’s homepage, they should contact the app directly for more information. When we present information to our advertisers -- to help them understand our audience and confirm the value of advertising on our website -- it is usually in the form of aggregated statistics on traffic to various pages within our site. When a user registers with OxeBox, we contact them from time to time about updation of their content to provide the users such features that we believe may benefit them.

INFORMATION SHARING

OxeBox shares the sensitive personal information to any third party without obtaining prior consent of the User in the following limited circumstances: When it is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation including cyber incidents, or for prosecution and punishment of offences. These disclosures are made in good faith and belief that such disclosure is reasonably necessary for enforcing these Terms; for complying with the applicable laws and regulations. OxeBox proposes to share such information within its group of companies, officers and employees of such group of companies for the purpose of processing personal information on its behalf. We also ensure that these recipients of such information agree to process such information based on our instructions and in compliance with this Privacy Policy and any other appropriate confidentiality and security measures.

ACCESSING AND UPDATING PERSONAL INFORMATION

When a user uses OxeBox, we make good faith efforts to provide them with access to their personal information, and shall further ensure that any personal information or sensitive personal data or information found to be inaccurate or deficient shall be corrected or amended as feasible, subject to any requirement for such personal information or sensitive personal data or information to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or are extremely impractical, or for which access is not otherwise required. In any case where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Because of the way we maintain certain services, after the user deletes their information, residual copies may take a period of time before they are deleted from our active servers and may remain in our backup systems.

INFORMATION SECURITY

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data. These include internal reviews of our data collection, storage and processing practices and security measures, including appropriate encryption and physical security measures to guard against unauthorized access to systems where we store personal data. All information gathered on OxeBox is securely stored within the OxeBox controlled database. The database is stored on servers secured behind a firewall; access to the servers is password-protected and is strictly limited. However, as effective as our security measures are, no security system is impenetrable. We cannot guarantee the security of our database, nor can we guarantee that information the users supply will not be intercepted while being transmitted to us over the Internet. However, the internet is an ever evolving medium. We may change our privacy policy from time to time to incorporate necessary future changes. Of course, our use of any information we gather will always be consistent with the policy under which the information was collected, regardless of what the new policy may be. We use third-party advertising companies to serve ads when the users visit our app. These companies may use information (not including their name, address, email address or telephone number) about visits to this and other apps in order to provide advertisements about goods and services of interest to them.

OUR POLICY TOWARDS CHILDREN

Our site is not directed to users under the age of 18. OxeBox will not knowingly collect information from individuals under the age of 18 or provide any personally identifying information collected from children, regardless of its source, to any third party for any purpose whatsoever. No information collected through the site from users, self-identified as children, will knowingly be used for any marketing or promotional purposes whatsoever, either inside or outside OxeBox.

CONTACT US

If you have any queries or complaints relating to the processing/usage of information provided by you or OxeBox’s Privacy Policy, you may email us at info@oxebox.com For Users residing in India: Attention: Privacy Officer, info@oxebox.com